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Most single item orders are sent via courier, on a 24 hour service.
Larger single orders, such as the largest wardrobes, and multiple item orders, such as bedroom sets, are palletised and sent on a 48 hour service.
Garden furniture is larger again and is sent via a 2 man delivery service. This can take up to 7 working days depending on your location within the UK.
Whichever method we use to send your items, you will receive a call direct from the carrier to inform you of expected delivery date and time.
If your delivery is going to take longer than the times above, we will inform you as soon as we know ourselves, and keep you informed along the way.
Cancellation and refund/returns policy.
You have up to 14 days from the day you receive an item to inform us you wish to return it or cancel your order.
You do not have to give a reason for returning it, but, you must return it in the same condition in which you received it, and without having handled it more than is reasonably necessary to have examined it. It must not have been built, or partially built, and then disassembled. All packaging must also be complete and undamaged.
Once we receive the item, we will refund you within 14 day, minus any charges as outlined below (if applicable)
You are responsible for paying for any costs involved in returning the item to us, unless the item is defective or not as described.
Please note, the return carriage cost may be a large percentage of the purchase price due to carriers charging by weight, we will always give you a quote beforehand.
Also, we will charge you an additional fee if the item is damaged or not resaleable at full price.