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Delivery information.
Most single item orders are sent via courier, on a 24 hour service.
Larger single orders, such as the largest wardrobes, and multiple item orders, such as bedroom sets, are palletised and sent on a 48 hour service.
Garden furniture is larger again and is sent via a 2 man delivery service. This can take up to 7 working days depending on your location within the UK.
Furniture from our Baumhaus range can take up to 10 days, as most areas are only covered once per week.
Whichever method we use to send your items, you will receive a notification direct from the carrier to inform you of expected delivery date and time.
If your delivery is going to take longer than the times above, we will inform you as soon as we know ourselves, and keep you informed along the way. If you need an item for a particular date, please check with us before ordering that we are able to meet that date. We cannot be held responsible for extended delivery times due to events outside our control.
Is it your responsibility to ensure you have given us the correct delivery address, including post code. We may charge you for unsuccessful delivery attempts which are due to incorrect information provided by you.