Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cheap-Furniture.co.uk’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.The term ‘Cheap-Furniture.co.uk’ or ‘us’ or ‘we’ refers to the owner of the website, DohRayMi, whose registered office is 71 Huntingdale Lodge, BT62 3RY. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience or to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Delivery information.

Most single item orders are sent via courier, on a 24 hour service.
Larger single orders, such as the largest wardrobes, and multiple item orders, such as bedroom sets, are palletised and sent on a 48 hour service.
Garden furniture is larger again and is sent via a 2 man delivery service. This can take up to 7 working days depending on your location within the UK.

Furniture from our Baumhaus range can take up to 10 days, as most areas are only covered once per week.

Whichever method we use to send your items, you will receive a notification direct from the carrier to inform you of expected delivery date and time.

If your delivery is going to take longer than the times above, we will inform you as soon as we know ourselves, and keep you informed along the way. If you need an item for a particular date, please check with us before ordering that we are able to meet that date. We cannot be held responsible for extended delivery times due to events outside our control.

Is it your responsibility to ensure you have given us the correct delivery address, including post code. We may charge you for unsuccessful delivery attempts which are due to incorrect information provided by you.

Any damage must be notified to us within 48 hours of receipt of your delivery, in writing (email is acceptable). If the damage is obvious or if the outer packaging is damaged, please sign for it as such.

Cancellation and refund/returns policy.

You have up to 30 days from the day you receive an item to inform us you wish to return it or cancel your order.
You do not have to give a reason for returning it, but, you must return it in the same condition in which you received it, and without having handled it more than is reasonably necessary to have examined it. It must not have been built, or partially built, and then disassembled. All packaging must also be complete and undamaged.

If, when you receive your furniture, part of it is damaged, we will in the first instance replace any damaged part/s free of charge. This rarely happens, but please be aware that occasionally it can. If you refuse the offer of a replacement part and still wish to return your furniture, this counts as a Change of Mind return, and you will be liable for return carriage costs.

Once we receive the item, we will refund you within 14 days, minus any charges (if applicable).
You are responsible for paying for any costs involved in returning the item to us, unless the item is defective (and we cannot supply a replacement part/s) or not as described.

Please note, the return carriage cost may be a large percentage of the purchase price due to carriers charging by weight, we will always give you a quote beforehand. Once your order is dispatched, you become liable for these charges, even if you cancel before your order is delivered to you.
Also, we will charge you an additional fee if the item is damaged or not resaleable at full price.